Shipping policy

 Shipping, Local Delivery & Pickup Policy

Thank you for shopping with us! Please review the information below before placing your order.


 Shipping Policy

Most plant items are pre-order only until after April 1st.

During shipping season, orders ship Mondays and Tuesdays only to prevent plants from sitting in transit over the weekend.

Pre-order items will ship once they are ready and weather conditions are appropriate.

Orders containing both in-stock and pre-order items may ship together once all items are available.

Shipping Address Responsibility

Customers are responsible for entering the correct shipping address at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer. Additional shipping fees may apply for returned or redirected packages.

No Refund Policy

Due to the perishable nature of plants and live goods:

All sales are final.

We do not offer refunds or exchanges.

We are not responsible for damage caused by weather delays, carrier delays, or improper plant care after delivery.

If there is an issue with your order, please contact us within 24 hours of delivery with photos.


 Local Delivery

Local delivery orders are processed within 24–48 hours for in-stock items.

Delivery timing may vary during peak season. 

Someone must be available to receive orders unless noted.

We are not responsible for items left unattended after delivery.

Please use the note section on the first checkout page for additional instructions.


 In-Store Pickup

In-stock items are processed for pickup within 24–48 hours.

You will be notified when your order is ready.

Orders must be picked up within tens days of your pickup notification. Please use the notes section or reply to your pick up message to extend this time frame.

Pre-order items will have extended wait times and will be available when inventory is ready.


 Pre-Orders

Pre-order items may have extended fulfillment times depending on growing schedules and seasonal availability.

Estimated availability dates are subject to change due to weather, crop timing, or supplier delays.


 Additional Order Information

Please use the Notes Section at checkout for:

Delivery instructions

Gift messages or card requests

Special order details


 Legal & Compliance

All plant shipments are inspected and certified in accordance with state and federal agricultural regulations.

We reserve the right to delay shipments due to extreme weather conditions to protect plant health.

By placing an order, you agree to all policies listed above.